With the easing of restrictions and the resumption of travel due to COVID-19, Service Canada has experienced an increase in passport applications across the country. In the first two years of the pandemic, only 20% of normal passport volume was received. Since April 1, 2022, over 542,000 applications were received.
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Over the last 10 months, the Government of Canada has worked to provide faster, more convenient passport services for Canadians closer to their homes. This includes the launch of the 10-day passport pick-up service at 13 Service Canada Centres across the country. Those centers have processed over 66,000 passport applications.
The Government’s service delivery standard is 10 days to process in-person passport applications received at a specialized passport office and 20 days for applications received by mail or dropped off at a Service Canada Centre. Because of additional staffing, increased overtime and improved efficiency, Service Canada is delivering most passports by its 10- and 20-day targets, achieving a 96% and 98% rate (for complete applications), respectively.
Checking the status of your application:
Passport Canada Inquiry Form
Our office can inquire on your behalf if the request is urgent and you have an upcoming travel date within 20 business days.